Frequently Asked Questions
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How do I book a tour?
Open the catalog, choose a tour, and add it to your cart. Proceed to checkout to confirm.
What about weather?
Tours run rain or shine. We advise comfortable footwear and layers for Canadian weather.
Are tours mobility-friendly?
Yes. Look for the mobility-friendly label in the catalog or filter by accessibility.
What is your refund policy?
Full refunds if you cancel at least 24 hours before the start time unless noted otherwise.